IF YOU WANT TO BUILD A SHIP
DON'T DRUM UP PEOPLE TO COLLECT WOOD
AND DON'T ASSIGN THEM
TASKS AND WORK BUT RATHER
TEACH THEM TO LONG FOR THE ENDLESS
IMMENSITY OF THE SEA
— ANTOINE de SAINT-EXUPÉRY
Building for growth & Resilience
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Your business deserves systems that work with you — not against you.
Immensity of the Sea is an Operations Design Studio that helps you work on what’s not working, connect what feels disconnected, and makes it easier for your team to do their best work every day.
We co-create solutions to your operational challenges
WHAT'S STANDING IN YOUR WAY?
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Starting up or running a business can feel like dragging an anchor through choppy waters. We’re here to help you calm the seas, find your direction, and build systems that make your business easier to run — and more rewarding to grow.
Common Systems Problems
BACKFILLING FOUNDATIONS
You missed the boat on setting up foundational processes and don't have time to backfill.
TOO MANY INEFFICIENCIES
You are wearing too many hats, wasting time on manual tasks or outdated tools.
DISCONNECTED SYSTEMS
You have tools that don’t talk to each other and end up creating extra work.
CONSTANT FIRE DRILLS
You are always putting out fires instead of focusing on real growth strategies.
GROWING PAINS
There are communication breakdowns, unclear priorities, and wasted efforts.
CUSTOMER FRUSTRATION
Technology and processes make it harder — not easier — to service your customers.
FIXING YOUR OPERATIONAL CHALLENGES
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When we build systems, your business runs smoother. Here’s how we’ll help.
HOW WE CO-CREATE SOLUTIONS
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Ops Design involves managing the interdependencies and interactions between components (often people).
This helps in identifying leverage points and underlying incentives - areas where small changes can lead to big improvements.
Leverage points are discovered through maps and blueprints.
This is one of the cornerstones of what we deliver.
Our co-creation process is two-fold - a “macro” Operations Guiding frame followed by our zoomed in 5’s delivery process.
OUR 5S DELIVERY PROCESS
A SAMPLE OF THE ARTIFACTS WE CREATE
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Here are some of the outputs we deliver. Everything is designed to be actionable from day one.
OPERATIONS OUTPUTS
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CUSTOMER RESEARCH
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SERVICE DESIGN & BUSINESS PROCESS MODELLING
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LOW-CODE & NO-CODE DEVELOPMENT
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BUSINESS-OPERATING DASHBOARDS
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PROCESS AUTOMATION PLANNING
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BRAND DESIGN ECOSYSTEM & LIBRARIES
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COMMUNITY BUILDING
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OPERATIONS LIBRARIES, WIKI'S
AND SOP'S
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WORKSHOP FACILITATION & INNOVATION SESSIONS
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PARTNER BRIEFING & MANAGEMENT
WE UTILISE THE LEADING OPERATIONS SOLUTIONS
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DEEP EXPERIENCE ACROSS ALL BUSINESS TYPES
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GET IN CONTACT TO START YOUR OPERATIONS JOURNEY
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