We specialise in the co-creation of systems that elevate your operations - enhancing your customer experiences, employee engagement, and growth trajectory.

We specialise in the co-creation of systems that elevate your operations - enhancing your customer experiences, employee engagement, and growth trajectory.

We specialise in the co-creation of systems that elevate your operations - enhancing your customer experiences, employee engagement, and growth trajectory.

We specialise in the co-creation of systems that elevate your operations - enhancing your customer experiences, employee engagement, and growth trajectory.

IMMENSITY OF THE SEA

IMMENSITY OF THE SEA

OPERATIONS

OPERATIONS

DESIGN

DESIGN

STUDIO

STUDIO

(more on that...)

(more on that...)

IF YOU WANT TO BUILD A SHIP

DON'T DRUM UP PEOPLE TO COLLECT WOOD

AND DON'T ASSIGN THEM

TASKS AND WORK BUT RATHER

TEACH THEM TO LONG FOR THE ENDLESS

IMMENSITY OF THE SEA

— ANTOINE de SAINT-EXUPÉRY

If your customers doubled overnight

If your customers doubled overnight

If your customers doubled overnight

If your customers doubled overnight

would your business break or thrive?

would your business break or thrive?

would your business break or thrive?

would your business break or thrive?

GROW
GROW
GROW
GROW
GROW
GROW
GROW
GROW
GROW
GROW
GROW
GROW
THRIVE
THRIVE
THRIVE
THRIVE
THRIVE
THRIVE
THRIVE
THRIVE
THRIVE

Building for growth & Resilience

//01

Your business deserves systems that work with you — not against you.

Immensity of the Sea is an Operations Design Studio that helps you work on what’s not working, connect what feels disconnected, and makes it easier for your team to do their best work every day.

/01

OPERATIONS

A focus on systems, incentives, and values that underpin your entire business

/01

OPERATIONS

A focus on systems, incentives, and values that underpin your entire business

/01

OPERATIONS

A focus on systems, incentives, and values that underpin your entire business

/01

OPERATIONS

A focus on systems, incentives, and values that underpin your entire business

/02

DESIGN

Leveraging design-thinking methodologies for better, human-centric business outcomes

/02

DESIGN

Leveraging design-thinking methodologies for better, human-centric business outcomes

/02

DESIGN

Leveraging design-thinking methodologies for better, human-centric business outcomes

/02

DESIGN

Leveraging design-thinking methodologies for better, human-centric business outcomes

/03

STUDIO

Producing additive actionable outputs that drive results — not consulting reductionism

/03

STUDIO

Producing additive actionable outputs that drive results — not consulting reductionism

/03

STUDIO

Producing additive actionable outputs that drive results — not consulting reductionism

/03

STUDIO

Producing additive actionable outputs that drive results — not consulting reductionism

We co-create solutions to your operational challenges

You

Mat

Janna

Hieronymus

The average SMB relies on

The average SMB relies on

The average SMB relies on

The average SMB relies on

89 different apps and software tools to run their business.

89 different apps and software tools to run their business.

89 different apps and software tools to run their business.

89 different apps and software tools to run their business.

Could you name

Could you name

Could you name

Could you name

ALL OF yours?

ALL OF yours?

ALL OF yours?

ALL OF yours?

GROWTH
GROWTH
GROWTH
GROWTH
GROWTH
GROWTH
GROWTH
GROWTH
GROWTH
BARRIERS
BARRIERS
BARRIERS
BARRIERS
BARRIERS
BARRIERS
BARRIERS
BARRIERS
BARRIERS

WHAT'S STANDING IN YOUR WAY?

//02

Starting up or running a business can feel like dragging an anchor through choppy waters. We’re here to help you calm the seas, find your direction, and build systems that make your business easier to run — and more rewarding to grow.

Common Systems Problems

/01

/01

BACKFILLING FOUNDATIONS

You missed the boat on setting up foundational processes and don't have time to backfill.

/02

/02

TOO MANY INEFFICIENCIES

You are wearing too many hats, wasting time on manual tasks or outdated tools.

/03

/03

DISCONNECTED SYSTEMS

You have tools that don’t talk to each other and end up creating extra work.

/04

/04

CONSTANT FIRE DRILLS

You are always putting out fires instead of focusing on real growth strategies.

/05

/05

GROWING PAINS

There are communication breakdowns, unclear priorities, and wasted efforts.

/06

/06

CUSTOMER FRUSTRATION

Technology and processes make it harder — not easier — to service your customers.

Manual processes. Data in silos. Disconnected team members. Double handling. All of this extra work can add up to a significant cost to your business.

Manual processes. Data in silos. Disconnected team members. Double handling. All of this extra work can add up to a significant cost to your business.

Manual processes. Data in silos. Disconnected team members. Double handling. All of this extra work can add up to a significant cost to your business.

Try our calculator to get a sense of how much this is costing you.

Try our calculator to get a sense of how much this is costing you.

Try our calculator to get a sense of how much this is costing you.

Small business owners spend a third of their time on admin tasks.

Small business owners spend a third of their time on admin tasks.

Small business owners spend a third of their time on admin tasks.

*According to a study by Intuit Australia

*According to a study by Intuit Australia

*According to a study by Intuit Australia

*According to a study by Intuit Australia

WHAT COULD YOUR BUSINESS ACHIEVE WITH THESE SAVINGS?

WHAT COULD YOUR BUSINESS ACHIEVE WITH THESE SAVINGS?

WHAT COULD YOUR BUSINESS ACHIEVE WITH THESE SAVINGS?

WHAT COULD YOUR BUSINESS ACHIEVE WITH THESE SAVINGS?

OPS
OPS
OPS
OPS
OPS
OPS
OPS
OPS
OPS
Solutions
Solutions
Solutions
Solutions
Solutions
Solutions
Solutions
Solutions
Solutions

FIXING YOUR OPERATIONAL CHALLENGES

//03

When we build systems, your business runs smoother. Here’s how we’ll help.

A FOCUS ON GROWTH

Automate repetitive tasks so your team can focus on whay moves the needle

01

A FOCUS ON GROWTH

Automate repetitive tasks so your team can focus on whay moves the needle

01

A FOCUS ON GROWTH

Automate repetitive tasks so your team can focus on whay moves the needle

01

A FOCUS ON GROWTH

Automate repetitive tasks so your team can focus on whay moves the needle

01

MAKE SMARTER DECISIONS

With better oversight, you'll always know what's working - and what's not.

02

MAKE SMARTER DECISIONS

With better oversight, you'll always know what's working - and what's not.

02

MAKE SMARTER DECISIONS

With better oversight, you'll always know what's working - and what's not.

02

MAKE SMARTER DECISIONS

With better oversight, you'll always know what's working - and what's not.

02

STREAMLINE YOUR WOKFLOW

Eliminate busywork and free up time for the work that really matters

03

STREAMLINE YOUR WOKFLOW

Eliminate busywork and free up time for the work that really matters

03

STREAMLINE YOUR WOKFLOW

Eliminate busywork and free up time for the work that really matters

03

STREAMLINE YOUR WOKFLOW

Eliminate busywork and free up time for the work that really matters

03

HELP YOUR TEAM THRIVE

Clearer processes and better tools mean happier, more productive employees

04

HELP YOUR TEAM THRIVE

Clearer processes and better tools mean happier, more productive employees

04

HELP YOUR TEAM THRIVE

Clearer processes and better tools mean happier, more productive employees

04

HELP YOUR TEAM THRIVE

Clearer processes and better tools mean happier, more productive employees

04

SAVE MONEY

Simplify workflows and reduce uneccessary expenses and wasted time

05

SAVE MONEY

Simplify workflows and reduce uneccessary expenses and wasted time

05

SAVE MONEY

Simplify workflows and reduce uneccessary expenses and wasted time

05

SAVE MONEY

Simplify workflows and reduce uneccessary expenses and wasted time

05

BUILD RESILIANCE

Naviagte emerging technologies like no-code, low-code and Ai systems

06

BUILD RESILIANCE

Naviagte emerging technologies like no-code, low-code and Ai systems

06

BUILD RESILIANCE

Naviagte emerging technologies like no-code, low-code and Ai systems

06

BUILD RESILIANCE

Naviagte emerging technologies like no-code, low-code and Ai systems

06

IF YOU NEED HELP SOLVING THESE OPERATIONAL CHALLENGES, BOOK A SESSION AND SEE RESULTS

IF YOU NEED HELP SOLVING THESE OPERATIONAL CHALLENGES, BOOK A SESSION AND SEE RESULTS

HOW WOULD YOU

HOW WOULD YOU

HOW WOULD YOU

VALUE

VALUE

VALUE

makING better

makING better

makING better

data driven decisions?

data driven decisions?

data driven decisions?

Delivery
Delivery
Delivery
Delivery
Delivery
Delivery
Delivery
Delivery
Delivery
Process
Process
Process
Process
Process
Process
Process
Process
Process

HOW WE CO-CREATE SOLUTIONS

//04

Ops Design involves managing the interdependencies and interactions between components (often people).


This helps in identifying leverage points and underlying incentives - areas where small changes can lead to big improvements.


Leverage points are discovered through maps and blueprints.


This is one of the cornerstones of what we deliver.


Our co-creation process is two-fold - a “macro” Operations Guiding frame followed by our zoomed in 5’s delivery process.

OUR 5S DELIVERY PROCESS

SENSING

Defining the boundaries of your ecosystem

S1

SENSING

Defining the boundaries of your ecosystem

S1

SENSING

Defining the boundaries of your ecosystem

S1

SENSING

Defining the boundaries of your ecosystem

S1

SYNTHESIS

Finding operational patterns and leverage points

S2

SYNTHESIS

Finding operational patterns and leverage points

S2

SYNTHESIS

Finding operational patterns and leverage points

S2

SYNTHESIS

Finding operational patterns and leverage points

S2

SYSTEMISE

Adding systems and automating operations

S3

SYSTEMISE

Adding systems and automating operations

S3

SYSTEMISE

Adding systems and automating operations

S3

SYSTEMISE

Adding systems and automating operations

S3

STORYTELL

Assets and libraries to make changes stick

S4

STORYTELL

Assets and libraries to make changes stick

S4

STORYTELL

Assets and libraries to make changes stick

S4

STORYTELL

Assets and libraries to make changes stick

S4

SAIL

Launching and optimising your new Ops Systems

S5

SAIL

Launching and optimising your new Ops Systems

S5

SAIL

Launching and optimising your new Ops Systems

S5

SAIL

Launching and optimising your new Ops Systems

S5

PROJECT
PROJECT
PROJECT
PROJECT
PROJECT
PROJECT
PROJECT
PROJECT
PROJECT
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS
OUTPUTS

A SAMPLE OF THE ARTIFACTS WE CREATE

//05

Here are some of the outputs we deliver. Everything is designed to be actionable from day one.

OPERATIONS OUTPUTS

/01

CUSTOMER RESEARCH

/02

SERVICE DESIGN & BUSINESS PROCESS MODELLING

/03

LOW-CODE & NO-CODE DEVELOPMENT

/04

BUSINESS-OPERATING DASHBOARDS

/05

PROCESS AUTOMATION PLANNING

/06

BRAND DESIGN ECOSYSTEM & LIBRARIES

/07

COMMUNITY BUILDING

/08

OPERATIONS LIBRARIES, WIKI'S

AND SOP'S

/09

WORKSHOP FACILITATION & INNOVATION SESSIONS

/10

PARTNER BRIEFING & MANAGEMENT

Stack
Stack
Stack
Stack
Stack
Stack
Stack
Stack
Stack
Experience
Experience
Experience
Experience
Experience
Experience
Experience
Experience
Experience

WE UTILISE THE LEADING OPERATIONS SOLUTIONS

//06

ANY
ANY
ANY
ANY
ANY
ANY
ANY
ANY
ANY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY
INDUSTRY

DEEP EXPERIENCE ACROSS ALL BUSINESS TYPES

//07

GET
GET
GET
GET
GET
GET
GET
GET
GET
STARTED
STARTED
STARTED
STARTED
STARTED
STARTED
STARTED
STARTED
STARTED

GET IN CONTACT TO START YOUR OPERATIONS JOURNEY

//08

Let's get YOU SAILING

While we are a distributed business, we were originally founded in Sydney, and as such we acknowledge the traditional custodians of that land, the Gadigal people of the Eora Nation, and recognise their connection to land, water, and community. We pay respect to elders past, present, and emerging.

TAKE A BREATH AND RELAX

Copyright Immensity of the Sea Pty Ltd 2021-2025. This website was built by Immensity of the Sea using No-Code tools.

While we are a distributed business, we were originally founded in Sydney, and as such we acknowledge the traditional custodians of that land, the Gadigal people of the Eora Nation, and recognise their connection to land, water, and community. We pay respect to elders past, present, and emerging.

Copyright Immensity of the Sea Pty Ltd 2021-2025. This website was built by Immensity of the Sea using No-Code tools.

While we are a distributed business, we were originally founded in Sydney, and as such we acknowledge the traditional custodians of that land, the Gadigal people of the Eora Nation, and recognise their connection to land, water, and community. We pay respect to elders past, present, and emerging.

TAKE A BREATH AND RELAX

Copyright Immensity of the Sea Pty Ltd 2021-2025. This website was built by Immensity of the Sea using No-Code tools.